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Want to Get Your Business Plan and Accounts in Order?If you are looking to get your business cell phone plan and account management in order, look no further. During my 14 years in the cellular and wireless industry the vast majority of my time was spent helping businesses of all types and sizes to analyze their calling plans, wireless spending happens and to get a strategy in place.
Short and SweetChoosing the right business plan is just the beginning of taming your wireless account. In this section you'll learn: * Criteria for a Business Cell Phone Plan * How to 'Clean Wireless House' * Why You Should Not Give Out Your Direct Cell as Your Primary Phone Number * How to Determine if Your Business Qualifies for Discounts * The Real Deal with Wireless and Telecomm Expense Manasgement Companies * How to Cut Your Wireless Problem Solving Time in Half * Why You Need to Re-Think Your IT Helpdesk StrategyNice and SlowLong, long ago in a small business office there lived an office manager. And s/he handled everything for the respective business needs from calling plans, to ordering phones to customer care. Cell phones were very expensive with the smallest flip style models costing about $399. Only the company owner's and VIP's could afford to have cell phone service. Business cell phone accounts were often small to say the least and the level of support required was minimal.
As time passed, both the cost of the cell phone and the cell phone plans began to decrease. Soon everybody in all of the business plan could afford to have their own cell phone. Before you knew it so many cell phones were in use that the poor little office manager could not handle the shear volume of cell phones, distribution and inquiries. So the telecomm administrator took over. They were the people who handled all the the desk phones in the company. They took over the ordering, distribution and training of the cell phones for the business. As phones became more sophisticated and eventually evolved to BlackBerry's, Treo's and other Smartphones, the IT Department was tasked to handle the ordering. All the while, the cell phone bill kept getting bigger and bigger and bigger until one day it exploded. The explosion was so huge that it spanned all over the departments and regions and nobody has yet cleaned up the mess.
Right now someone in your organization probably keeps ordering cell phones whenever they are requested and someone in accounting pays the bill. Yes, accounting realizes that you are not on an ideal business plan but the last time they tried to call in and get it fixed, nobody from the cell phone company called them back with their findings so the cell phone service got interrupted and everybody who is somebody had kittens and threw a fit with the accountant. So needless to say, the accountant just keeps paying bills. Never mind that they are cringing when they see how much of their annual budget is already getting eaten up by wireless and cell phones, never mind how much more money is wasted since the account was activated on an inappropriate business calling plan or more commonly no business calling plan at all. Can someone say .40/min in overcalls times umpty ump thousands of minutes that are being used each and every day over your company's alloted amount. Yes, now times that by oh let's say the last 3, 4 years. That is my guesstimate because that is when the BlackBerry popularity took off. Most businesses looked at their bill to see if they can make some minor changes and afford BlackBerry in their budgets. Note: Usually as your business grows so does the number of employees and their amount of communication amongst each other or their respective clients. Business Pooled Plans/Sharing Plans: Business pooled plans are the seldom advertised plans (in brochures or otherwise) but are most ideal for corporations and Federal Government agencies. The benefit is the same as the ‘Family Plan’ in that the plans have a group of minutes that can be shared among all the users. So if you have some of your higher executives that talk a lot, meaning thousands of minutes of month and other people that are generally based in the office and seldom use their minutes, then the higher volume user can deduct from the minimal account user’s unused minutes so that you can get the most optimal use of minutes. You will not have to worry about continually upgrading the plan of the higher volume users or paying overcalls which are generally around 40 cents per one minute, nor do you have to worry about paying $40 a month for someone who only uses 27 minutes a month or something. The other thing that is seldom advertised is that some carriers who offer business shared minute plans with aggregated billing. This means they will mix and match the minutes, meaning that you can put some of your higher users on the $100 plan for 2500 minutes and your lower users on $40 plan for 600 minutes and they would still have 3100 shared minutes. This is ideal if you have one out of control user who may be either a Senior Director or Sales Manager who you don’t want to completely 'eat up' everyone’s minutes. So if you ‘separate’ these users your savings are better as well as your monthly fee and minutes is more closely aligned with what you actually use and will provide you with a better cost for minute value. You Just Had to Ask* Criteria for a Business Cell Phone Plan * How to 'Clean Wireless House' * Why You Should Not Give Out Your Direct Cell as Your Primary Phone Number * How to Determine if Your Business Qualifies for Discounts * The Real Deal with Wireless and Telecomm Expense Manasgement Companies * How to Cut Your Wireless Problem Solving Time in Half * Why You Need to Re-Think Your IT Helpdesk Strategy
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